Firecache
Privacy

Privacy policy

What we collect on firecache.ca and in the Firecache demonstration, why, who helps us run it, how long we keep it, and how to see, correct or delete yours.

In effect November 9, 2026.

On this page

  1. Who we are
  2. What we collect and why
  3. Using the demonstration
  4. On your device
  5. Who helps us run it
  6. How long we keep it
  7. Keeping it safe
  8. Your choices and rights
  9. Agencies that buy Firecache
  10. Changes and questions

Who we are

Firecache makes wildfire operations software. This policy covers this website, firecache.ca, and the Firecache demonstration you can sign into from it. We follow Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada’s anti-spam law.

Andy Dimond, our founder, is responsible for how we handle personal information. You can reach him at demo@firecache.ca or 368-380-1262.

What we collect and why

We collect only what you give us, plus what any web server sees when a page is opened. We don’t sell personal information, we don’t show ads, and we don’t use advertising or analytics trackers.

When you…We keepSo that we can
Open any pageYour internet address, browser, the page and the time, and the rough place your connection comes from (city and province, as our host reports it)Keep the site running and safe, and stop abuse
Ask for access to the demonstrationYour name, title, organization, email, whether you act for yourself or your organization, your signature on the evaluation agreement, the agreement’s version, and the time, internet address, browser and rough place you accepted it fromDecide on your request, send your code and password, and keep a record of the agreement you accepted
Sign up for Firecache updatesYour email, language, the wording you agreed to, and when and where you asked and confirmedSend the updates you asked for, and show your consent if we’re ever asked to
Use Contact usYour name, email, and anything else you write, such as your organization, phone and messageAnswer you
Apply on Work with usWhat you put on the form: name, email, phone, where you live, interests, fire experience, links, your message and your résuméConsider you for work with Firecache
Play the game or send a high score or bug reportThe name and organization you type for a score, what a bug report says (with a screenshot and the game’s state), and, on the private test link, your visits and time playedRun the high score boards and fix the game
Share the demonstration with someoneThe name you give for them, and their email if you add it, who shared it, and when the link was openedWelcome them by name and see that the invitation reached them

Using the demonstration

The demonstration is filled with made-up people, companies, fires and equipment. Please don’t enter real personal information about anyone in it.

While you’re signed in we record how you use it: when you sign in, which sample accounts you switch to, the screens you open, what you do (for example “saved a daily” or “sent a notice”, not what the record says), and the tools you try, with your internet address, browser and rough place. We use this to keep the demonstration secure, to understand which parts interest the people evaluating it, and to follow up with you. Other visitors never see it.

Some features use your device only when you choose them:

  • Location. If you share your location (for live tracking, “near you” warnings or placing a report), your device’s position is sent and kept with that account’s track. Turn it off in the app or in your browser at any time.
  • Photos. A photo you add to a report is kept with the place, time and compass direction your device gives when you take it.
  • Camera and notifications are used only for the feature you open (scanning a tag, for example) and only after your browser asks you.

Changes made in the demonstration go into a tamper-evident record: by design, nothing in it can be edited or removed.

On your device

The app keeps your sign-in, your settings (language, colours, which sections are open) and a copy of the demonstration’s data in your browser’s storage, so it opens quickly and works without a connection. Signing out clears your sign-in and the data. Clearing your browser’s data for firecache.ca removes the rest.

The only cookie we set is for the private game test link, to remember that you were invited.

Who helps us run it

These companies process information for us, only to provide their service:

  • Cloudflare hosts the site, its database and its files.
  • Resend sends our emails (codes, passwords, updates, and your messages and applications to our inbox).
  • Microsoft 365 holds our email inbox.

Some fonts, maps, satellite imagery, weather and code libraries load straight from their providers into your browser, such as Google Fonts, Esri, NASA, Natural Resources Canada, Environment and Climate Change Canada, Statistics Canada, the Government of Saskatchewan, Wikipedia and Wikimedia Commons. As with any website, those servers see your internet address and browser when they send the file. They don’t receive anything you enter in Firecache.

Some of these providers store or process information outside Canada, mostly in the United States, where it can be subject to that country’s laws. We share personal information with nobody else, unless the law requires us to.

How long we keep it

  • Access requests and demonstration activity: while the demonstration runs, or until you ask us to delete yours.
  • The evaluation agreement you signed (who signed, the version, and when and where it was accepted): for the three years it lasts, and after that for as long as we may need it to enforce it.
  • Updates: until you unsubscribe. We keep the record of your consent and of your unsubscribing as proof.
  • Messages and applications: as long as they’re useful to answer you or to come back to you when a role opens, or until you ask us to delete them.

Keeping it safe

Everything travels encrypted. Passwords are stored only as salted hashes, and we never email a code in a subject line. Only the Firecache team can see access requests, agreements, activity, messages and applications. If a breach put your information at real risk, we would tell you and the Privacy Commissioner of Canada.

Your choices and rights

  • See it. Ask for the personal information we hold about you and we’ll send it within 30 days.
  • Correct it. Tell us what’s wrong and we’ll fix it.
  • Delete it, or withdraw consent. Ask and we’ll delete it, except what the law needs us to keep and the record of the evaluation agreement you signed, and close your access to the demonstration if you have it. Withdrawing consent here ends how we use your information; it doesn’t end the agreement, and what you agreed to keep confidential stays confidential for its term. Every update email has a link to unsubscribe.
  • Complain. Tell us first and we’ll try to put it right. You can also contact the Office of the Privacy Commissioner of Canada.

Write to demo@firecache.ca. We may ask you to confirm it’s you before we act.

The demonstration is for working professionals, and we don’t knowingly collect information from anyone under 18.

Agencies that buy Firecache

Each agency gets its own build of Firecache. In it, the agency decides what is collected about its staff, contractors and the public, and handles it under its own privacy law (in Saskatchewan, The Freedom of Information and Protection of Privacy Act). The agency’s own privacy notice applies there, not this one.

Changes and questions

If we change this policy, we’ll update it here with a new date, and tell people on our updates list about any important change before it applies to them.

Questions: demo@firecache.ca or 368-380-1262. You can also use Contact us.

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